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Frequently asked questions

Good questions. Straight answers.

What a report can tell you, how to use it, and where its limits are.

Check your website

How does a clearer website help with AI recommendations?

When an AI system retrieves your pages, specific and verifiable information gives it material to use in an answer. Explain who you help, where you operate, what you offer and the evidence behind your claims. CiteRep helps identify gaps in those website foundations so you can make your business a more useful source. The outcome also depends on the question, the system and other sources it considers.

What is the difference between an AI citation and a recommendation?

A citation identifies or links to a source used in an answer. A recommendation suggests a business, service or product as a possible choice. An answer can cite your page without recommending you, or mention your business without linking to your site. CiteRep focuses on improving the website information that can support either outcome.

Is this the same work as traditional SEO?

Much of the foundation overlaps: accessible pages, useful content and consistent, accurate business information. CiteRep approaches that work through the questions a buyer might ask AI and the evidence your pages provide to answer them. Google also says its existing SEO best practices remain relevant to AI Overviews and AI Mode.

What is an AI readiness audit?

An AI readiness audit examines whether a website can be accessed, clearly understood and used as a source. CiteRep combines page checks with business clarity and answer coverage, then presents findings and suggested improvements. It is a diagnosis of the sampled content, not a guaranteed route to rankings.

How is answer coverage different from technical SEO?

Technical checks examine how pages are accessed and described. Answer coverage examines what those pages actually explain. A page can have a canonical URL and structured data while still failing to tell a buyer where you operate or how to request a quote.

Will CiteRep get my website into Google AI Overviews or Gemini answers?

No tool can promise that outcome. CiteRep helps you inspect the pages and information you control. Google and individual AI products decide which sources to retrieve, use and cite. A stronger report score is not proof that a particular answer will mention you.

Are the AI visibility results live rankings?

No. Where included, they are model-based simulations under particular prompts and settings. They do not reproduce every user's ChatGPT or Gemini app session, and the results may vary between runs. Treat them separately from evidence collected from your own pages.

Does CiteRep check every page on my website?

Not necessarily. Crawls are bounded by the report's page limit and by which public pages can be reached. The pages-checked list shows the sample that informed the report. Private, blocked and unreachable content cannot be assumed to have been assessed.

Do I need to install a plugin?

No website plugin or tracking snippet is required to run a public-site audit. Create a CiteRep workspace and add a website you own or are authorised to audit.

What should I fix first?

Start by checking whether the relevant pages were reachable. Then prioritise findings that affect important customer questions or make the business hard to identify. Verify the facts with the business owner before editing copy or structured data, and re-run a comparable report after publishing.

Can an agency audit a client's website?

Yes, with the client's authorisation. Use the report to establish a baseline and scope specific work. Report tokens and paid capacity belong to the workspace; the personal daily allowance is user-scoped.

What is available during the friends beta?

CiteRep is currently in a friends beta. Invited users can create a workspace and receive credits from the team. The hosted beta uses test billing. The pricing page describes the product catalogue; it is not an invitation to enter real card details during the test.

Where can I report an incorrect finding?

Open Support inside your CiteRep workspace and include the report and the page in question. Explain which information is missing or misread so the result can be investigated in context.

For Google's own explanation of eligibility, see AI features and your website. For report scope, see CiteRep pricing.

Your next step

Make your business a more useful source.

Find what your website needs to explain more clearly when AI looks for an answer about a business like yours.

Get started with CiteRep